In fact, more than 60 percent of customers coming to the Velas Resorts properties are repeat visitors. This, in turn, leads to a higher level of repeat customers. “So we always say, if kids are happy, parents will be happier.” “Taking advantage of the spaces that we have at the hotel, I think we’ve been very successful in finding a balance in between the relaxation that an adults-only property can extend to you and the family items that you need to really have a good time,” she said. Having several quiet areas with lots of room to choose from is a normal site at this property.
No one needs to feel crammed during meals, and there is no need to get up early to claim a place on the beach as there is more than enough room for all guests to have a space to call their own.Īccording to Montes de Oca, being at 100 percent occupancy is not the main goal – keeping the level of quality in the products is. The property boasts spacious accommodations, each one with its own massive balcony. Everyone visiting Grand Velas Riviera Maya felt comfortable and safe knowing they had plenty of room to spread out. The space came in handy during the last two years when COVID was deterring people from traveling. And you will see that even in our rooms, where the smallest is at least 1,000 square feet, and that’s not your typical hotel room,” Montes de Oca shared. I think for everyone luxury means different things. “Whenever you think about luxury, I think space is very important. There are many factors that set this all-inclusive hotel apart from others in the area, and the first one that is obvious upon arrival and easily noticed all throughout the stay is space. “You are a guest, so therefore you are one of our VIPs.” “For us, everybody is a VIP, so whenever you are here, you are a VIP for sure, regardless of where you are staying,” explains Denys Montes de Oca, the Executive Corporate Director of Sales & Marketing at Velas Resorts, adding that the employees don’t know where you are staying, and they don’t care. There are no bracelets or categories guests fall into. One important aspect of note is that everyone is treated like the VIP guest they are. The Grand Class is a go-to option for couples looking for a romantic, laidback experience. The Ambassador section is ideal for families – here guests will find two-bedroom family suites and are located next to a spacious pool area. The Zen-like atmosphere, lush vegetation and beautiful water fountains make it feel like you’re in Bali or Thailand. This section is almost another resort all on its own. The Zen area offers a lead-in price and is great for vacationers looking for the most affordable option. The resort is laid out in three sections, Zen Class, Ambassador Class and Grand Class. The hotel also has a creatively designed Kids’ Club and Teens’ Club, where younger guests can fill their time doing arts and crafts, playing sports or showing off their skills through karaoke. Discover the Beauty of Mexico at Grand Velas Riviera Maya | TravelPulseĬruise Planners to Offer Clients Trips to Space
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